Learning Center

Latest thinking and practice advise on guest experience, marketing, and management in hospitality.


The Hospitality Guide to COVID-19

Free Guide Best Practices for succeeding in COVID-19 This guide is for all hospitality providers, including Hotels, Hostels, and short term rentals in order to


Top Ideas for Upselling

Looking for ideas for products and services to offer your guests? here is the ultimate upsell list

Book direct

How to get more direct bookings – The checklist

Many accommodation providers have given up on direct bookings because of the hard work involved. Yet despite the challenges, direct bookings are a long term investment in your business that is worth your effort.

Interviews with experts

Tips from an award-winning travel influencer

There is no arguing that influencers and industry thought leaders play a major role in marketing. 89% of businesses say that their ROI from influencer marketing is comparable to or better than other marketing channels.