Taking Guest Coordination OFF your plate
Get all the information you need ahead of time and coordinate arrival details automatically.
Collect direct contact details and arrival information, including scanned passport and documents, digital signatures, terms, and conditions, opt-in marketing, add custom questions to your online check-in and more.
Instead of manually sending messages to guests in real-time, you can automate the process by scheduling your messages to be sent out at key stages. You can even segment different messages by booking source and auto-translated to the guest’s native language.
Manage your online reputation by using Wishbox’s smart review system. Wishbox helps you keep the bad reviews in-house while spreading the great ones on booking channels and social media.
Automatically send out a guest confirmation email to your guests assuring them of the booking details. Fully customized with your logo and branding, the confirmation email can be personalized with your guest information and custom-built per rental.
Wishbox will auto-translate all communication to the guests’ native language, dramatically increasing guest engagement and completion rates.
Send out an auto arrival message releasing sensitive information such as access codes and passwords to guests according to arrival time.
Coordinate your guests’ check-out information & auto-send your customized check-out instructions.
Send out pre-scheduled SMS messages to guests, auto-translated to their native language.
Offer your guests access to a customized guest-app with a personal area with a customized guidebook that holds all the important information about their stay, your house manual and access local services to uplift their experience. Easily customized per rental or rental group. Its a web app, no downloading is required from your guests.
An easy way to communicate with guests, the Wishbox guest area includes a chat allowing
Set your chat messaging hours. You can even add canned responses in order to communicate with guests more efficiently.
Manage your online reputation by using Wishbox’s smart review system. Wishbox helps you keep the bad reviews in-house while encouraging the guest to leave positive reviews on booking channels and social media.
Increase your revenue per guest by offering additional upsells and services, effortlessly.
Offer guests the ability to book an early check-in based on your availability
Offer guests the ability to book a late check-out based on your availability
Offer additional in house services such as luggage storage, welcome packs, Mid-stay cleaning, food and more.
Offer additional in house services such as transportation, tours, activities bike/car rentals and more.
Accept online credit card payments from guests
Wishbox will autosplit payment between you and external supplier making it even easier to earn more revenue from upsells.