Learning Center

Latest thinking and practice advise on guest experience, marketing, and management in hospitality.

guidebook

Creating content for your guest guidebook

It doesn’t matter if you are a private host, operate vacation rentals, a hostel or hostel- Creating content for your guests is one of the basic things you can do to enhance guest satisfaction, increase sales and improve your service.

Online Check-in

Why ONLINE CHECK-IN Is Essential For Your Success.

Technology has become extremely important within the hospitality industry. It helps hosts to innovate processes and upgrade customer experiences. Online Check-in allows travelers to confirm their personal details and reduce wait time at queue lines. While online check-in is are offered by almost every airline, they are not offered frequently enough in the hospitality industry.