Learning Center

Latest thinking and practice advise on guest experience, marketing, and management in hospitality.

Book direct

How to get more direct bookings – The checklist

Many accommodation providers have given up on direct bookings because of the hard work involved. Yet despite the challenges, direct bookings are a long term investment in your business that is worth your effort.

Interviews with experts

Tips from an award-winning travel influencer

There is no arguing that influencers and industry thought leaders play a major role in marketing. 89% of businesses say that their ROI from influencer marketing is comparable to or better than other marketing channels.

hotel marketing

5 Free USEFUL marketing tools for hospitality

Managing marketing for hospitality can be a time consuming role. There are so many preferences to prioritize and channels to manage, finding the right marketing tools can make a big difference in performance. We gathered 5 free tools for hospitality marketing that will help you up your marketing game

Working with Travel influencers

The Ultimate Guide to Working with Travel Influencers

It isn’t surprising that 71% of marketer say the quality of customers and traffic from influencer marketing is better than other sources. Influencers typically have a highly engaged audience following them, serving as a powerful way to guide the desired audience to your property.


Creating content for your guest guidebook

It doesn’t matter if you are a private host, operate vacation rentals, a hostel or hostel- Creating content for your guests is one of the basic things you can do to enhance guest satisfaction, increase sales and improve your service.

Online Check-in

Why ONLINE CHECK-IN Is Essential For Your Success.

Technology has become extremely important within the hospitality industry. It helps hosts to innovate processes and upgrade customer experiences. Online Check-in allows travelers to confirm their personal details and reduce wait time at queue lines. While online check-in is are offered by almost every airline, they are not offered frequently enough in the hospitality industry.